Training

 

 

Training Programs & Internal Workshops

Below is a sample of training programs and workshops that can be provided on a stand alone basis, or as part of a larger performance improvement project. We also produce custom workshops for organizations on topices required specifically by their workgroup.

Maximizing delivery of change and training is a cornerstone to the development of your firm or organization and a focus of Constant Improvement .

For more on Managing Change Effectively...click here

Contact us today for a discussion on opportunities and possibilities... click here

XLR8 Process Design & Documentation - (XLR8 PDD)

• Content
  • Designing effective process
  • Process diagrams
    • Software available
    • Distribution options
  • Types of process diagrams
    • Linear
    • Cross functional
  • Building documentation for different audiences
    • Inexperienced user
    • Novice user
    • Expert user
  • Creating and maintaining living diagrams

XLR8 Organizational Effectiveness - (XLR8 OE)

• Content
  • Increasing performance
  • Strategy
  • Eliminating inherent failure
  • Building a high performance team
  • Automation
  • Digitization
  • Right sizing
  • Business process outsourcing
  • Measuring success
  • Managing and implementing change
  • A cycle of constant improvement
    

XLR8 Building An Effective Management Team - (XLR8 EMT)

• Content
  • Defining team membership
  • Defining team roles
  • Understanding operational platforms
  • Eliminating inherent failure
  • Putting strategy into action
  • Developing a team code of conduct
  • Developing management communication structures
  • Developing task management systems
  • Effective monitoring and reporting
    

XLR8 Building An Entrepreneurial Management Team- (XLR8 EMT2)

• Content
  • Defining team membership
  • Defining team roles
  • Entrepreneurial vs corporate culture
  • Understanding changes from a standard management team structure
    • Members more specialized
    • Team scaling
      
  • Understanding operational platforms
  • Eliminating inherent failure
  • Putting strategy into action
  • Developing a team code of conduct
  • Developing management communication structures
  • Developing task management systems
  • Effective monitoring and reporting

XLR8 Innovation Workshop -(XLR8 IW)

• Content
  • Operational innovation vs effectiveness
    • Process redesign to eliminate requirements for certain types of internal work
  • Creating a culture of innovation
    • A cultural shift to constantly question the status quo
    • Repeated trial and testing of new methods
  • Internal innovation
    • internal workflows
  • External innovation
    • Custom interactions
    • Fulfillment
    • Vendor interactions
      

XLR8 Sales Skills & Sales System Automation -(XLR8 SSS)

• Content
  • The sales communication cycle
    • Greet, Qualify, Present, Trial close
    • Handle objections
      • Empathize, Qualify, Present, Trial close, One objection at a time
    • Close
    • Post close
  • Salesmanship
  • Sales material
  • Understanding the sales opportunity process
    • Prospecting
    • Monitoring
    • The sales pipe
  • Automation of the sales workflow
    

XLR8 Credit & Collections (XLR8 CC)

• Content
  • Credit granting principles
    • Effective credit applications
    • Reference checks
    • Credit agencies and available information
    • Defining credit approval matrix
  • Making collection a sales function
  • Collection and follow-up communication
    • Letters and email
    • Follow-up calls
  • Use of third parties
  • Legal collection and recovery basics

For further information or to speak with an Advisor Free Of Charge contact us: by email ... click here or call 888-980-7520

Thanking you in advance for the honour to be of service,

Constant Improvement Group

Workflow, Performance, & Innovation Leaders

Consulting, Support, Training

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